It’s the last “call.”
December 18 is the last day US AT&T customers are eligible to claim compensation in a data breach settlement filed against the telecommunications giant.
Customers could be owed up to $7,500 per the settlement, which was filed after AT&T was accused of failing to prevent two different data breaches.
The first one, from 2019, involved personal data including Social Security numbers, birth dates and legal names.
However, this leak wasn’t disclosed until March 2024, after customer data — including addresses, social security numbers and passwords — had been disseminated across the dark web, USA Today reported.
All told, 7.6 million current AT&T customers and 65.4 million former account holders were impacted by the breach.
The second leak, which occurred in April 2024 and was disclosed in July 2024, saw hackers illegally download customer phone records from 2022.
Following multiple lawsuits, all parties agreed to a settlement in March 2025.
AT&T has denied wrongdoing in both cases, but nonetheless agreed to shell out a $177 million payout to those affected: $149 million for those impacted by the 2019 breach and $28 million for victims of the 2024 leak.
“While we deny the allegations in these lawsuits that we were responsible for these criminal acts, we have agreed to this settlement to avoid the expense and uncertainty of protracted litigation,” the telephone giant said in a statement to USA Today.
To file a compensation claim before the deadline, customers should go to the Kroll Settlement Administration website and type in their “Class Member ID,” which can be found in a notification likely sent by email from Kroll.
Customers who are not sure if they are included in the settlement can call 833-890-4930.
Upon obtaining a Claim Member ID, claimants should complete the forms online, making sure to include any documented information about losses stemming from either or both of the breaches.
Claims can also be printed and sent by mail to the AT&T Data Incident Settlement; c/o Kroll Settlement Administration LLC; P.O. Box 5324; New York, NY 10150-5324.
Claimants impacted by the 2019 breach may be eligible for up to $5,000, provided they can demonstrate a “documented loss.” If not, they’ll be able to receive either Tier 1 or Tier 2 cash payments, depending on whether their Social Security Number was included in the breach.
Tier 1 payments are reportedly five times the amount of Tier 2.
Customers affected by the July 12, 2024, data breach are eligible for up to $2,500 if they can demonstrate said loss. Those who can’t can still receive a ” pro rata” share — meaning it will be divided evenly among them — of the remaining money after administration costs and claims are issued.
According to the settlement website, victims of both breaches can be eligible for as much as $7,500 in compensation.
